Luxury Brands and the High Cost of Missed Opportunities

by Laurie Palanza on Sep 21, 2016 12:19:51 PM

I went to New York City recently on a mission to purchase a leather tote bag. Before leaving, I visited two of my favorite luxury stores' websites to review their inventory. I added several ...

Is Your Most Valuable Marketing Asset Running at Peak Performance?

by Chad Bratschi on May 19, 2016 9:01:11 AM

It’s surprising that retailers and consumers view personalization quite differently. The vast majority of shoppers—88%—claim that the more personalized an experience is (mobile, online and in-store), ...