Empowering commerce that matters, everywhere.

Enterprise Architecture's Role in Shaping Valuable Transformation

Our previous blog post in this series examined how enterprise architects work closely with senior business leaders and provide guidance and direction to shape and drive digital transformation execution, including identifying and clearing obstacles, shaping digital delivery capability and building delivery teams, and monitoring technology developments. This blog will discuss their roles in building technology knowledge among senior executives, helping executives justify investments in technology assets, and protecting the organization against oversimplification. 

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Enterprise Architects Play a Key Role in Shaping Digital Transformation

Our previous blog post in this series began a deeper dive into the role of enterprise architects in planning the journey, building an effective transformation roadmap, and creating an environment capable of dealing with complexity. This blog continues with how enterprise architects work closely with senior business leaders, and provide guidance and direction to shape and drive additional aspects of transformation planning and execution. In particular, it will discuss how they identify and clear obstacles, shape digital delivery capability and build delivery teams, and monitor technology developments.

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Enterprise Architecture's Role in Planning an Achievable Transformation Journey

Our previous blog post in this series discussed the pervasive, undefined nature of digital disruption and began to reveal the roles of enterprise architecture and enterprise architects in making digital transformation successful. This next post in the series continues with a deeper dive that looks at the role of enterprise architects in planning the journey and building an effective transformation roadmap.

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Enterprise Architect’s Guide to Navigating the Experience Economy

To survive continuous disruption, retailers know they have little choice but to embrace change on the path to disrupt, differentiate and delight.  With no ready-made, off-the-shelf formula for success, navigating the journey is difficult. Calling on insights from leading enterprise architects, we've compiled a 30-page report of knowledge and practical steps that can accelerate your unique transformation journey. Subscribe below to receive the fast-read, power-packed topic tracks into your inbox as published.  

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Q & A: Headless Retail-as-a-Service and Digital Transformation

Headless retail-as-a-service is a relatively new architecture that has already demonstrated to be effective for retailers who are reshaping their business with agility, innovation, and speed to market. Yet because its use is largely by retail innovators and leaders, we thought we’d shed some light on the questions we are most often asked about this platform.   

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‬‬‬‬‬How Headless RaaS Makes Technology a Competitive Strategy for Retailers‬‬‬‬‬

Are you tired of being constrained by inflexible legacy systems?  Is your team ready to be in control of your experiences and destiny?  Breaking on the scene to enable all commerce engagement, a headless Retail-as-a-Service platform is the first offering with the ability to handle complex store operations and high-volume transaction processing.  These capabilities make it the platform of choice for retail leaders who want to be in control to build compelling and relevant experiences — fast.

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Triple Threat: Real Time Inventory, Friction, and Loyalty

Frictionless customer experience is a pillar of the "new" retail. But are retailers letting inaccurate inventory data become a realized threat to engagement, convenience, and efficiency in the journey?

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Unified Commerce: A Tale of Two Experiences

The choice to be relevant is likely one of the most crucial decisions a retailer is making today. Are they doing it with enough speed and purpose to do justice to their brand?

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Are your retail promotions coming up short? 

How important is it that retailers get promotions right? It’s critical. First, successful marketing programs are gateways to revenue growth. Secondly, 70 percent of shoppers who receive personalized offers are more likely to become return customers.

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Click and Collect: Art or Science?

Following our last post about establishing the right processes and associate training to improve the art of delivering a convenient and engaging click-and-collect experience, this post examines the technology (science) that’s essential for meeting the highest of shopper expectations and creating a win-win for retailers and customers.

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